SHIPPING POLICY
Last Updated: September 10, 2026
GETY Praty Store works with third-party suppliers, fulfillment providers, logistics companies, and shipping carriers to deliver products to customers in supported destinations.
Our fulfillment partners may include Zendrop and its network of suppliers.
Order Processing
Orders are typically prepared for shipment within approximately 1–3 business days.
Processing may take longer during:
• Holidays
• High-demand periods
• Product launches
• Supplier delays
• Inventory shortages
• Exceptional logistical circumstances
Processing time is separate from shipping/transit time.
Estimated Delivery
Shipping times vary according to the product, supplier, fulfillment location, shipping method, destination country, customs processing, and carrier.
Products may be fulfilled from the United States, China, or other available fulfillment locations.
Products shipped internationally generally require additional transit time compared with products fulfilled domestically.
Any delivery date displayed on our website or provided after checkout should be considered an estimate rather than a guaranteed delivery date, unless expressly stated otherwise.
Tracking
Tracking information will be provided whenever available after your order has been shipped.
Please note that tracking information may not update immediately after a tracking number or shipping label is created.
Carriers may require several business days to scan and update a shipment.
Customers should use the tracking information provided with their order to follow shipment progress.
International Shipping
GETY Praty Store may ship products internationally to supported destinations.
Product and shipping availability may vary by country, supplier, fulfillment center, and product.
International shipments may be subject to:
• Customs clearance
• Import restrictions
• Duties
• Taxes
• Government fees
• Local carrier procedures
Unless expressly stated otherwise during checkout, the customer is responsible for customs duties, import taxes, or other government charges imposed by the destination jurisdiction.
Delays
Shipping and delivery times are estimates.
Delays may occur because of circumstances outside our reasonable control, including:
• Customs inspections
• Carrier disruptions
• Severe weather
• Holidays
• Peak shopping periods
• Supply-chain disruptions
• Local postal delays
• Incorrect or incomplete addresses
• Government restrictions
• Other logistical events
If an order appears significantly delayed, contact us at rqsantos@outlook.com.
Zendrop Delivery Protection
Undelivered Orders
For eligible orders fulfilled through Zendrop, its current delivery-protection thresholds are:
United States: 45 days from shipment
Most other countries: 60 days from shipment
Brazil: 110 days from shipment
After the applicable threshold, an eligible undelivered order may qualify for a replacement or refund following verification.
Again, these periods represent protection/claim thresholds rather than expected delivery times.
Shipping Address
Customers are responsible for providing complete and accurate shipping information.
Before submitting an order, please verify:
• Full recipient name
• Street address
• Apartment, suite, or unit number
• City
• State or province
• Postal/ZIP code
• Country
• Telephone number
Contact us immediately if you discover an error.
Once fulfillment or shipping has begun, we cannot guarantee that an address can be modified.
Additional costs resulting from incorrect or incomplete information supplied by the customer may be the customer’s responsibility where permitted by law.
Contact
Shipping Questions
For questions about your shipment or tracking information:
GETY Praty Store
Operated by RQ Group LLC
Wyoming, United States
Corporate Website: artehosting.com
Email: rqsantos@outlook.com
